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Airport Operations

Emirates Airport Services (EKAS)

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Emirates Airport Services manage the check-in, boarding, special services and lost baggage for all Emirates flights. We have over 2,200 staff in Dubai, and manage the same services for Emirates flights from all our outstations. We take pride in being thoroughly professional and focused on service.

We know we need to be. If nothing ever went wrong and our passengers were invariably polite and friendly, our task would be easy. As we all know, life in a modern international airport is never like that. We sometimes have to manage demanding situations in which flights are interrupted, frustrating the travel plans of large numbers of passengers. At times like that, we need all the professionalism and service skill we can muster to counter those negative events with calm and courteous, polished and positive service.

Can you face challenges with a smile?