Our frequent flyer programme Skywards has created an impact with its unique and innovative approach. It has already received several prestigious awards, including Best Frequent Flyer Programme from Business Traveller Middle East magazine. Our vision is Driving Global Value; our mission is to continually improve the customer experience to build customer life-time value.
Skywards is unique in that it contains all business functions within one department:
• Business Development
• Marketing & Communications
• Finance and Data Integrity
• Arab Community
We operate a 24/7 call centre located in Dubai which deals with customers’ queries and bookings plus Service Centres in Manchester, Mumbai, Karachi, New York and Melbourne.