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From the outset, Emirates has been committed to quality and innovation and to exceed customer expectation. More than 400 international awards bear witness to our dedication to these core values.
We are confident of the travel industry’s long-term growth potential and have a steady management focused on long-term goals. Emirates has an aggressive business development plan which has seen us adding an average of four new destinations every year for the past 23 years and regularly increasing flight frequencies. Currently, we are expanding our fleet with, on average, one new aircraft delivery every month. We have a good product complemented with excellent service and the drive to be the best in whatever we do.
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Being based in Dubai, Emirates offers its Cabin Crew an international lifestyle, an attractive tax-free salary, free quality accommodation and the opportunity to work with an award-winning multicultural team. Salaries for Cabin Crew are competitive and packages of attractive travel benefits and excellent professional development opportunities are available.
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Working with Emirates will give you endless opportunities: to meet and work with people from over 120 nationalities; to increase your skills and rapidly advance your career. Currently, high performing Cabin Crew have been able to attain the position of Flight Purser within five years and many have also become trainers in cabin service. Many people in middle and upper management joined the airline as Cabin Crew and now work in other departments. Opportunities abound: waiting for you to pursue them, based on performance of course!
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From a country that relied on pearl diving, Dubai has now developed into an international tourism and regional business hub. It is a modern cosmopolitan city where people of many cultures and religious backgrounds live and work in harmony. Dubai offers many advantages and prides itself on being one of the most exciting cities in the world. Dubai is a city of contrast, a land where the old and the new, traditional and modern, east and west blend seamlessly to produce a fascinating, mysterious, exciting place with a distinct personality all of its own. There is an endless variety of superb restaurants and sports and leisure facilities catering for all tastes.
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In accordance with current Dubai Government regulations, the contract is a three-year non-binding one, renewable with agreement by Emirates management and crew member. There is a probationary period of six months commencing from the date of joining.
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Emirates provides all Cabin Crew with a comprehensive package for medical and dental services at the designated Emirates Clinics.
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All Cabin Crew are insured on a 24-hour worldwide basis under life insurance and personal accident insurance policies. The company’s policy on insurance is detailed in The Emirates Group Employee Handbook, which is issued to every employee upon joining the company.
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Emirates provides a non-contributory end of service benefit (EOSB) (a lump sum of money assessed according to salary scale) on completion of the term of your contract.
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Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas allowance.
Pay Scale for Grade II (entry level):
Basic monthly salary, tax free in the UAE - AED3,915 (1 US$=approx AED 3.673).
Flying pay on an hourly basis - AED53.50 paid between chocks off and chocks on. Flying pay is paid in the month following accrual.
Meal allowances are paid in the currency of the country in which a night stop is made. The company provides free transport to and from the airport and hotel accommodation.
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Rebate travel concessions apply after six months’ service. An unlimited number of ID90 subload tickets and ID50 firm tickets on Emirates only are available for yourself. Limited concessionary travel facilities are available for immediate family members.
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Cabin Crew are entitled to 30 calendar days’ leave per year based on availability of leave slots. One firm annual leave ticket is provided free of charge to your country of origin. After three years of service this may be taken to any destination on the Emirates network.
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Emirates provides most of their employees with either company accommodation or living out allowance (the living out allowance is at the company’s discretion). Emirates provides all new crew with high standard shared accommodation within Dubai. They are all fully air-conditioned. Most have recreational facilities and access to gyms, pools etc.
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Family members can stay in your apartment in accordance with the Emirates accommodation regulations.
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Dubai is an Islamic country. Men and women cannot share accommodation unless they are married.
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All employees are on probation for the first six months of their service. Travel to your home country could, however, take place during this time but, more likely, you would return home on annual leave after six months. We fly to over 100 destinations and you could be rostered to your home country, based on operational requirements.
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Emirates receives an average of 15,000 applications for Cabin Crew per month. Over 10,000 Cabin Crew are currently working for the airline.
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Yes. If Emirates is not conducting interviews in your home country, you may be invited to attend the selection process in a nearby country or you may choose to attend the Open Information Days as advertised. Should you choose to attend, expenses incurred will not be reimbursed.
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Previous Cabin Crew experience is a benefit but not essential.
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Irrespective of nationality, we look for a positive attitude, confidence, flexibility, maturity, a friendly disposition, and importantly a genuine passion to help others and to provide quality service. As the job can be physically demanding, we also look for those with resilience and a determination to continually perform well.
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In Dubai, Arabic and English are widely spoken. Candidates need fluency in spoken and written English. Fluency in another language is an advantage. There are a number of language institutions in Dubai if you wish to learn another language.
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Candidates are short-listed and undergo an initial screening. Many will then be asked to participate in assessment exercises. Finally, those identified as having potential will be called for an interview. Candidates who fail to make it through the initial screening process may reapply after six months; those who are not successful after the interview may reapply after one year.
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Two pre-employment medical tests are required: one in your home country at your own expense and one upon arrival in Dubai which will be conducted at the Emirates Group Clinic by doctors qualified in aviation medicine. This is a legal requirement for all Emirates Crew.
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All Cabin Crew recruits go through an initial five-week training course in Dubai, conducted in English at a purpose-built crew training centre that is part of the Emirates Aviation College. Training includes the practical and theoretical aspects of safety, first aid and inflight service on the various aircraft operated by Emirates. The trainees on each course are normally a rich cultural mix. There are regular assessments with stringent pass marks for each module. Hence a high standard of performance and dedication is required.
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Your basic salary is calculated from the first day of joining. Company accommodation is also provided upon your arrival in Dubai.
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You are given a roster on the day of your graduation at the end of your training. Initially, you will fly as supernumerary so that your performance can be observed and feedback obtained in order to identify any further training needs prior to your first operational flight.
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Cabin Crew have a monthly roster and have approximately eight days off per month in Dubai.
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Cabin Crew promotions are based on assessment of performance.
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All full-time employees are entitled to paid annual leave. The number of working hours of annual leave provided per calendar year is related to your job grade and is specified in your contract of employment.
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Staff have first opportunity to apply for a vacant position as most of these are advertised internally before being advertised to outside applicants.
Candidates interested in applying for any internal vacancy should meet the following requirements:
• Completion of one year in your current role (position/department).
• The minimum qualifications and experience required for the advertised position.
• The support of your line manager.
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For all positions, the probationary period is six months from the date of joining the company.
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UAE-based expatriate employees, irrespective of nationality, grade or position, are covered by the Exchange Rate Protection (ERP) scheme, unless they are from the USA or any country where the currency is fixed against the US dollar.
The ERP scheme is intended to provide reasonable protection if you are adversely affected by exchange rate fluctuations in the currency of your home country or the place of your permanent residence. Your ERP currency will be given as per the country of your Annual Leave Destination, and once your ERP is determined it can never be changed. Under the ERP Scheme, 50 per cent of the net basic salary received each month is protected up to a maximum of 15 per cent.
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If the company achieves its profit target, employees receive a profit share payment. The company’s financial year runs from 1st April to 31st March the following year. The company announces its results – and any profit share to be made - in April for the financial year just ended. The profit share is paid in May. The amount varies from year to year and has ranged from two to 14 weeks of basic salary.
To qualify for the full profit share, you must have been employed for the complete period, 1st April to 31st March. If you joined after the 31st March but before 30th September, you would be entitled to a pro rata amount. If you joined after 30th September, you will have to wait until the next profit share.
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The salary you receive from Emirates is tax free.
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Yes, because your salary is paid monthly in UAE dirhams.
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Obtaining a UAE driving licence and the costs involved are your responsibility. There many countries which have an agreement with the UAE whereby you can convert your existing driving licence to a UAE driving licence. If you are unable to convert your existing driving licence into a UAE driving licence, then you will have to undergo driving tests conducted by Dubai Police. There are many private driving schools in Dubai and you can register with one of them for driving lessons.